Builders merchants stock a variety of products to satisfy the needs of people in the building industry. As well as building materials such as timber, concrete and blocks, they also sell clothing, PPE, tools and equipment, meaning they are a one-stop-shop for everything you need to get a job done.
Who can shop at a builders merchants?
Anybody can shop at a builders merchants. Though they tend to be frequented by tradespeople and contractors, the general public are also allowed to shop at a builders merchants. To satisfy such a diverse customer group requires a specialist skillset and a wide range of products at different price points.
This is why builders merchants vacancies such as those advertised by bmcareers.com/distributors-and-builders-merchants-vacancies, tend to focus heavily on the need for excellent interpersonal skills and product knowledge.
What do builders merchants customers want?
Members of the public who shop at builders merchants usually want a good choice of products at an affordable price. They usually need advice in choosing the right products and will typically explain their current situation and what they want to achieve in hopes of being steered in the direction of the right products to suit their needs.
Trade customers tend to know exactly what they need and they will be looking for competitive pricing as a benefit to bulk buying. Though they may appreciate being told about alternative products that will do the same or better job at a more attractive price, they usually have a preference for a particular brand and will expect to buy it each visit.
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